Privacy Policy
Version 1.0-2026-09 · Koda Markets · ABN [to be inserted] · Shop 3/4 George Street, Warilla NSW 2528, Australia
1. Who we are
This Privacy Policy explains how Koda Markets, a business name registered in Australia and operated by its ABN holder as a sole trader, ABN [to be inserted], of Shop 3/4 George Street, Warilla NSW 2528, Australia ("Koda Markets", "we", "us") collects, uses, stores and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to our website, web terminal, mobile app, Funded Trader Program and support channels.
2. What we collect
Identity and contact data (name, email, phone, date of birth, address); verification data (government ID, proof of address, selfie/liveness checks and the results returned by our verification providers); account and trading data (accounts, balances, orders, positions, payouts, evaluation results and audit records); payment data (transaction references from our card, crypto and bank providers — we never store full card numbers); device and usage data (IP address, device identifiers, browser, approximate location, session and click data, and push-notification subscriptions); and communications you send us, including chat, email and WhatsApp messages.
3. Why we collect it
To open and operate your accounts; to provide pricing, execution and the Funded Trader Program; to verify your identity and comply with anti-money-laundering, counter-terrorism-financing and sanctions laws; to detect prohibited trading practices, fraud and account sharing; to process payments and payouts; to send service messages (and marketing you can opt out of); to improve our products; and to meet legal and regulatory obligations.
4. Who we share it with
Payment processors (card, crypto and bank rails), identity-verification providers, our hosting, database, email, SMS/WhatsApp and analytics providers, our liquidity and market-data providers where necessary to operate the service, professional advisers, and regulators, courts or law-enforcement where required by law. Some providers are located outside Australia (including the United States and the European Union); we take reasonable steps to ensure they handle your information consistently with the APPs.
5. Cookies and tracking
We use cookies and similar technologies for sign-in sessions, preferences, security and analytics, and visitor-identification pixels on our marketing pages. You can control cookies in your browser; disabling essential cookies may prevent the terminal from working.
6. Security and retention
We protect personal information with encryption in transit, access controls, hashed credentials and monitored infrastructure. We keep identity and transaction records for at least seven years after your account closes to meet AML/CTF and tax obligations, and other data for as long as needed for the purposes above, after which it is deleted or de-identified.
7. Your rights
You may request access to, or correction of, the personal information we hold about you, opt out of marketing at any time, and ask us to delete data we are not required to keep. Email support@kodamarkets.com; we respond within 30 days. Identity documents used for verification can be requested for deletion once retention obligations have passed.
8. Complaints
If you believe we have breached the APPs, contact support@kodamarkets.com. We will acknowledge within 2 business days and respond within 30 days. If you are not satisfied you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Changes
We may update this Policy from time to time; the current version is always published at this page with its version number. Material changes will be notified by email or on your dashboard.